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transferring house phone to cell

ianmdick
Great Neighbour / Super Voisin

I tried transferring my house phone from Telus to Public Mobile. It doesn't take my street name which is a number (63) and when I went to cities, our city wasn't on it?

Help

3 REPLIES 3


@ianmdick wrote:

Why would I have to get a temporary new number when I have a cell number already? I just want to transfer my home number to my cell. Should I just submit a ticket ?

Taking a temporary nubmer is a step to get the Public Mobile account opened.

ianmdick
Great Neighbour / Super Voisin

Why would I have to get a temporary new number when I have a cell number already? I just want to transfer my home number to my cell. Should I just submit a ticket ?

 

hTideGnow
Mayor / Maire

HI  @ianmdick  If you are activating now, get a temporary new number first

After the activation is completed with the new number, submit a ticket with CS agent and ask them to help to put in the porting request for you due to the address problem.   You can message them to submit ticket:

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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