03-11-2022 10:13 AM - edited 03-11-2022 10:15 AM
All good things come to an end: so did the grandfathered $10 Plan. On March 9, 2022 I got a text message from PM (photo above) that my grandfathered $10 plan will increase to $13.
Unsure of the authenticity of the text message, I took the cautionary step of confirming with PM, and they validated that it was official.
It was certainly a fun ride for as long as it lasted. I am not annoyed because I can understand why PM had to resort to this. However, I am somewhat unhappy about the way it was communicated. An official post in the PM Community, or a personal email, might well have been a better alternative to swallow the pill.
But thank you, PM. I remain a loyal customer, and having my wife signed in just three months ago for the $15 plan, I hope her ride lasts as long as mine. 😅
PS. The above post is not a question per se, but just sharing my thoughts with the community.
03-11-2022 10:42 AM
@sa7375 not all customers come into the community to see a part about price changes. A couple of weeks ago an email was sent out to some customers about the change and then the second phase of notification was to text a group of customers in the plan.
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03-11-2022 10:35 AM
that is not good
03-11-2022 10:16 AM
HI @sa7375 Yes, it is sad but it is real. For now, it is just the $10. Will see if PM will increase the price for other plan later this year