Text message not coming

[Fluffyking]

I just ported in my number and I am unable to receive text messages and this is really frustrating. I was able to right before I got public mobile so definitely something wrong with public mobile. I am able to use data and call people

[Handy1]

@Fluffyking is your old account still active ? Do you still have the SIM card for it 

[softech]

@Fluffyking they won't call you, or couple days later

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[Fluffyking]

Public mobile said someone will reach out to my old number but no one called or messaged me ever 

[hTideGnow]

@Fluffyking did you reply a text from old provider? your port was stuck cos the text was not done.   I will message you a porting help number to call to sort out