@gblackma wrote:
Yes you can @RtsunL see my answere above. Could you tell me which plan you are on. Thanks.
@RtsunL wrote:
No, im in Canada. So how can I receive texts if Im on the $20 unlimited talk plan?
Can i get a refund for US text add on?
@gblackma @RtsunL technically, there are no refunds at Public Mobile (as per the Terms and Conditions you agreed to when you activated), as is the case with most/all pre-paid plans in Canada. However, the moderator team understands that people occasionally misunderstand which add-on does what and purchase one incorrectly. They will likely not refund the funds back to your credit card, but will instead likley give you an account credit for the amount (which will show in your Available Funds balance in your self-serve account). They are under no obligation to do so, but if you ask politely and explain the confusion, they most likely will do so.
As others have mentioned, the only way to get texting in Canada with PM is to be on a plan which includes texting, which unfortunately yours does not.
That's the bad news. The good news is that all currently available in-market plans (except the single data-only plan) include unlimited texting, and you can see them here https://www.publicmobile.ca/en/plans.
As others have noted, the two closest to your current plan cost are the $15 plan and the $25 plan. If you do a LOT of talking with your current unlimited minutes, then you would be better served by the $25 plan since it includes unlimited Canada-wide talk; if you do less talk, then the $15 plan could actually save you money, and you could as suggested use the $5/500 min add-on(s) to fill the airtime gap if any.
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