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Failed activation

Nodnal
Great Neighbour / Super Voisin

How can I talk to someone to help with my new account activation.  

I received an email saying welcome aboard along with my new phone number.  But while waiting for the last loading screen, a message popped up saying that the activation has failed. It said I needed to contact support for assistance.  

When I try to sign into the app, it wants to send a text to my new mobile number to verify, but my phone does not receive the text.

1 REPLY 1

CharlieWhisky
Mayor / Maire

Hi, support is online only.

You can send a private message to a agent with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_agent will reply to your Community inbox within 2 to 4 hours.

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