08-20-2025
06:54 PM
- last edited on
08-21-2025
07:41 AM
by
computergeek541
How can I talk to someone to help with my new account activation.
I received an email saying welcome aboard along with my new phone number. But while waiting for the last loading screen, a message popped up saying that the activation has failed. It said I needed to contact support for assistance.
When I try to sign into the app, it wants to send a text to my new mobile number to verify, but my phone does not receive the text.
08-20-2025 06:58 PM
Hi, support is online only.
You can send a private message to a agent with this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_agent will reply to your Community inbox within 2 to 4 hours.