02-01-2026 01:01 AM
Everyone keeps telling me they can’t hear me and that my phone keeps cutting out. I can hear them okay though .
Solved! Go to Solution.
02-01-2026 01:40 PM
hi @79Bandit
iPhone should work well. Make sure OS is up-to-date, Carrier Profile is update. Reboot phone and click Reset network settings
try changing the network mode. Test each: 4G/LTE or 5G on and 5G auto
02-01-2026 01:34 PM
between one and two. LTE.
02-01-2026 12:00 PM
@79Bandit
Have you tried the phone in different areas around your city or town?
Check the follow cell tower map to see where is the nearest Telus/Bell cell tower. You might be in an area with poor coverage.
https://www.scadacore.com/tools/rf-path/cell-tower-map-canada/
02-01-2026 11:51 AM
how many bars of signal do you have? If only PM had Wifi calling
02-01-2026 10:24 AM
02-01-2026 01:36 AM
I have the iPhone 13 and I did check if I have VOLte and I do. I also have 5 g
02-01-2026 01:21 AM
I have an iPhone 13 and have never had a problem like this with Rogers. I will try what you suggested and hope for the best!
02-01-2026 01:13 AM
what phone do you have? did you try Reset Network Settings after a device reboot
also, confirm if your phone has VoLTE and if it is compatible with PM network using the IMEI checker here:https://www.publicmobile.ca/en/get-help/articles/volte
