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Terrible reception

79Bandit
Good Citizen / Bon Citoyen

Everyone keeps telling me they can’t hear me and that my phone keeps cutting out. I can hear them okay though .

7 REPLIES 7

79Bandit
Good Citizen / Bon Citoyen

between one and two. LTE. 

@79Bandit 

Have you tried the phone in different areas around your city or town?

Check the follow cell tower map to see where is the nearest Telus/Bell cell tower.  You might be in an area with poor coverage.

https://www.scadacore.com/tools/rf-path/cell-tower-map-canada/

FRoStYisGoD
Great Neighbour / Super Voisin

how many bars of signal do you have? If only PM had Wifi calling

79Bandit
Good Citizen / Bon Citoyen

I have the iPhone 13 and I did check if I have VOLte and I do. I also have 5 g 

79Bandit
Good Citizen / Bon Citoyen

I have an iPhone 13 and have never had a problem like this with Rogers. I will try what you suggested and hope for the best!

@79Bandit 

what phone do you have?  did you try Reset Network Settings after a device reboot

also, confirm if your phone has VoLTE and if it is compatible with PM network using the IMEI checker here:
https://www.publicmobile.ca/en/get-help/articles/volte

 

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