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CS_Agent

Matheuu
Great Neighbour / Super Voisin

I need help.

Tickets are not working.

Can't receive calls or send texts.

Data ok, reception crap. 

Ported my number from bell 20 hours ago!!

Wtf

1 REPLY 1

softech
Oracle
Oracle

@Matheuu 

make sure you removed the Bell sim card , or disable Bell esim 

Enable PM sim and set it with Label Primary.  Then, Reset Network Settings once more time  after a device reboot 

If issue persists, you will have to engage PM CS support and they will need to re-provision your account.  Private message CS Agent at:        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

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