a week ago
Is anybody else having technical issues today? (Dec 4, 2024) I tried to make a call but got a message saying all my minutes are used up. I have unlimited calling.
a week ago
Thanks for all this info, Handy1. I really appreciate it.
a week ago
I've sent a message to CS_Agent via the email function. The chat bubble just brought up automated responses. I will do a re-boot now. Text and data are working.
a week ago - last edited a week ago
@Janerrrrr And you phone is active not suspended ? Does text and data work ? Have you tried rebooting the phone or reset network settings ? Can you try SIM card in another phone ?
also check
Outage map in your area:
https://istheservicedowncanada.com/
if account active and no outage and reboot or reset didn’t help reach out to support to help maybe ask them to re fresh your account
you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage