Technical issues

[Janerrrrr]

Is anybody else having technical issues today? (Dec 4, 2024) I tried to make a call but got a message saying all my minutes are used up. I have unlimited calling. 

[Janerrrrr]

Thanks for all this info, Handy1. I really appreciate it. 

[Janerrrrr]

I've sent a message to CS_Agent via the email function. The chat bubble just brought up automated responses. I will do a re-boot now. Text and data are working. 

[Handy1]

@Janerrrrr  And you phone is active not suspended ? Does text and data work ? Have you tried rebooting the phone or reset network settings ? Can you try SIM card in another phone ? 
also check 

Outage map in your area:

https://istheservicedowncanada.com/

if account active and no outage and reboot or reset didn’t help reach out to support to help maybe ask them to re fresh  your account 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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