03-26-2023 08:09 AM
Hi! I can't login to my account it keeps saying system error. Can someone help me get into my account.
Solved! Go to Solution.
03-26-2023 10:31 AM
Me too - thx!
03-26-2023 10:19 AM
@NYT @Sunnydayfunday My Account is now up
03-26-2023 09:49 AM
I can't login either been trying on laptop and phone keeps saying system error its been 2 hours now.
Great, thank you and softtech!
03-26-2023 09:47 AM
has the system error been corrected as yet. I am not able to call 611. Thanks
03-26-2023 09:38 AM
Morning @NYT
if you can access *611, here is menu for you go browse via it
03-26-2023 09:30 AM
@NYT are you trying to buy US roaming/
does *611 work for you? or you can try calling from another phone 1.855.4PUBLIC and see if it works. You can buy addon there as well
03-26-2023 09:25 AM
So what do we do? I'm crossing the border into the US, unfortunately I don't have to time to wait for PM's unannounced system maintenance.
03-26-2023 09:18 AM
@dian_34 one hour later, i have the same error, too. So, you are not alone. 🙂
Not sure if *611 or 1.855.4PUBLIC work for you (some have been having trouble with them last couple days), try it if you need something quick
03-26-2023 08:29 AM - edited 03-26-2023 08:30 AM
@dian_34
Public Mobile is currently doing system maintenance or back-end work. I'm also unable to log in with both desktop and mobile log in applications.
These are usually completed by mid-morning.
03-26-2023 08:12 AM - edited 03-26-2023 08:12 AM
@dian_34 wrote:Hi! I can't login to my account it keeps saying system error. Can someone help me get into my account.
Try using computer or laptop by using private mode browser to login, not mobile. Before login, clears caches.
