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Switching phones and want to keep number

Janabme
Great Neighbour / Super Voisin

Hi I want to get the eSIM on my iPhone 11 from my XR or at least the number how do I do this ? 

4 REPLIES 4

Yummy
Mayor / Maire

Cannot. eSIM is not transferrable (at least not at PM).

Now you have to buy new (s)SIM if you want to use same number on another phone.

WHY did you get eSIM? Physical SIM is more versatile and more reliable than eSIM.

Hey @Dunkman 

I've got the iPhone XR and it has eSIM option.

Just got to Settings, Cellular and Add eSIM.

Chalupa_Batman_0-1709479446769.png

But @Janabme  just know you can't just transfer the eSIM over. eSIM's are non transferable. It will cost you $10 to purchase a new one through Public Mobile. Sometimes a physical SIM card is just better to use.

Dunkman
Oracle
Oracle

@Janabme 

iPhone XR does not have eSIM compatibility.  Why not just move your physical SIM card from XR to Iphone 11?  That is easier and will save you $5.  

Otherwise, you will need to download app on your iPhone 11 and login to your account and purchase the eSIM.

https://www.publicmobile.ca/en/ab/get-help/articles/get-a-sim-card

If you want to switch eSIM to another phone in the future, you will need to purchase another $5 eSIM for your new phone.  

HALIMACS
Mayor / Maire

@Janabme 

Login to self-serve using the app and you will need to repurchase another esim for use on a different device.

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