Switching number from Telus to Public

[yotes4cup]

Hi,

I did not respond to the text message from Telus within 90 minutes to switch my number over to Public, as I took my Telus sim card out right away. Is there a way I can get another text message from Telus to accept the switch?

Thanks

[XionBunny]

Great to hear, and welcome to public mobile. 🙂

[yotes4cup]

I got it figured out now. Thanks!

[XionBunny · Accepted solution]

The number you gave is correct, even lucky mobile has it listed on their help page as public mobiles port team support line

https://www.luckymobile.ca/support/phone/phone-number-transfer

[yotes4cup]

No PM yet. I messaged an agent, so hopefully they will get back to me.

[dust2dust]

It's a puzzler. I'll stop directing people to that number. Maybe others have already replied to you in private message. Check your envelope icon up by your sailboat avatar. There's a stupid rule around here where we aren't allowed to post the number openly.

[yotes4cup]

thanks, but apparently Telus can't help me with this even though this is their company lol

[dust2dust]

But that's what they're there for. I guess you should undo the solution on my earlier reply. Apparently there's another number that people give. I don't have that handy.

[yotes4cup]

I just called and they're saying that Public has to submit the request again. 

[yotes4cup]

thanks

[dust2dust]

It's the same place. Put your Telus sim in a phone and call the number.

[yotes4cup]

Thanks, but I am looking to change my number over to Public, not Telus.

[dust2dust]

Try the number in the link.

https://www.google.ca/search?q=telus+porting+help+line&source=hp&ei=pSgbZLKeI8Sq0PEP_p2ruAw&iflsig=A...