cancel
Showing results for 
Search instead for 
Did you mean: 

Number porting

artysi
Good Citizen / Bon Citoyen

My number was supposed to have been ported within 30 mins. Its 10hrs later and still not ported. I use my phone for business so none of my clients can get hold of me.

7 REPLIES 7

BKNS27
Mayor / Maire

@artysi 

Are you porting out of PM? It shows that you are on this Community since December 3/21.

If you are porting out then you need to contact the new carrier.

artysi
Good Citizen / Bon Citoyen

yes.

artysi
Good Citizen / Bon Citoyen

It was active and working

dust2dust
Mayor / Maire

Is your old account still active and working? Was it active at the time of porting? Was it close to expiring?

artysi
Good Citizen / Bon Citoyen

Yes.

dust2dust
Mayor / Maire

Did you get and reply to the confirmation text on the old sim?

Jlund
Good Citizen / Bon Citoyen

Did reply yes to the text within 90 minutes with your old sim card still installed?

Need Help? Let's chat.