03-18-2020 06:58 PM - edited 01-05-2022 09:59 AM
Hello, I'm interested in switching to Public Mobile from Koodo (postpaid). I was unfortunately part of the data breach that Koodo had, and their solution to simply not use your mobile number with online accounts isn't an option for me. I've done a bit of research and think I have the necessary steps in place, but I wanted to make sure I'm not missing anything. Pointing any of that out or tips would be appreciated. Thanks!
03-28-2020 04:16 PM
@thecory No doubt you have long since made the switch to PM. What caught my eye was your statement: "their solution to simply not use your mobile number with online accounts isn't an option for me". It seems to me that the issue would be continuing to use the same phone number, whether at Koodo or PM.
Would the safest approach not be to use a new phone number? I know it's an aggravation to convert all your contacts, but may be the safest long term course.
In any case, trust all is well now.
03-19-2020 06:19 PM - last edited on 03-19-2020 06:26 PM by computergeek541
Wow, wish I had done all that, looks like your really on top of everything!
I think you should be able to port your old number, it looks like porting upon activation is fine, It's just number porting through self-serve that isn't working properly right now.
edited by computergeek541: referral code removed
03-18-2020 07:17 PM - edited 04-11-2020 05:44 PM
Hi @thecory
Best plan ever:)
Welcome to public mobile
You can use your credit card on the store to set up your autopay on the spot
It's also great option since they will invite you behind the counter and you will be able to check all the spelling. It's misspelled email that gives headaches
03-18-2020 07:17 PM - edited 03-18-2020 10:20 PM
Yes, all phones on that work on Koodo or Telus also Public, they use the same bands. You can port over your number when you activate your sim, as well as online using your self-service account. It's pretty straight forward to port your number but if you do run into issues feel free to contact a mod. DM me for code / I'll send you a referral code if you want to use mine. :cathappy:
03-18-2020 07:05 PM
@thecory To get the 2 gig London drugs promotion you need to activate there. Activate with a temporary cell phone number and set up your self service account, when you get back home. If it works on Koodo, tje cell will work here. When you are ready to port use this article to see what is required to port https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-...