02-27-2024 04:27 PM
I was unsuccessful getting the CS Agent to switch me from the $34 40GB plan to the $34 50 GB US-Canada plan. Does anyone know if I can switch carriers and instantly switch back to get the new customer option or is there a cooling down period before you're considered a new customer?
Solved! Go to Solution.
02-27-2024 04:33 PM
Oh wow, I see it! Thanks for letting me know! PM is awesome!!
02-27-2024 04:32 PM
Yep I realized I just checked. Thanks
02-27-2024 04:32 PM
@TheSterlinger the $34 plan is now available for existing subscribers
02-27-2024 04:29 PM - edited 02-27-2024 04:33 PM
This plan was made able to existing customers. Just follow @softech’s steps.
02-27-2024 04:28 PM
@Starturtle you don't need to do that now
the $34 Candaa-US plan is finally here for existing customers
Login My Account using Incognito mode and check the Change Subscription page and you can schedule the change using Change on Renewal (preferred way) or Change Now (you will not get partial refund with current cycle)