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Switching Plans and Previous Promos

Scotty2
Great Citizen / Super Citoyen

Hi - I am currently on the $40 plan with 4.5 GB (3G speed).  I also have an additional 2 GB of data from promos I got in the past.  If I change to the new $41 plan with 4GB of data at 4G speed, will I still keep my 2 GB of additional data I received in the past from promos?  Thanks!

32 REPLIES 32

Timer
Mayor / Maire

@Scotty2 

my option to you to contact support team to make sure about it,

 

go to your private message and type CS_Agent  to you contact support.

dabr
Mayor / Maire

@Scotty2   Yes, all add-ons gifted or bought stay with your account and are not affected by any plan changes.  edit: unless you have promo data from activation which can be lost, although unlikely if upgrading plans, however, YMMV.

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