Switched to a new service provider and don't have access to my Public Account

[SomersK]

I switched to a new service provider at the end of November and no longer have access to my Public account.  I am supposed to have 180 days to access it.  Any info would be appreciated.

Thanks!

[SomersK]

Thank you!

[SomersK]

Thanks for your help!

[JoyLuck]

@SomersK 

Contact an agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@SomersK  Best to ask support , see if they can help with that 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[SomersK]

Is there any way to get a copy of your last bill?  The new service provider will provide a credit on any number that moves over.  I need proof from Public Mobile that it has been paid out.

[JoyLuck]

@SomersK 

If you ported your number out of PM your account is automatically closed as soon as you ported out.

[Handy1]

@SomersK  Once you successfully port number out of public mobile it automatically closes  your PM account . Hence why you cannot log in . And You won’t be charged again