Switched to Public with eSim, now cannot access Apple ID

[hongp]

Anyone have experience with this issue? I was logged into my Apple ID on same device before, but once I switched to Public with an eSim I'm unable to access Apple ID, factime, iMessage etc. At very top of Settings my account is shown, but it's greyed out and I cannot click on it. 

Only have eSim for this device, tried turning phone on and off. 

[LitlLdy]

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@hongp wrote:

Thank you! I had to turn my settings to ON instead of off 🙂 

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@hongp , that’s a relief! I was worried! Thank you for letting us know. 🙂 

[HALIMACS]

@hongp 

🤣🤣

[hongp]

Thank you! I had to turn my settings to ON instead of off 🙂 

[LitlLdy · Accepted solution]

@hongp , try this & let me know if any of it works..

Apple ID or iCloud Greyed Out in Settings? 

[umnikke8]

I don't know if its the same thing, but I managed to do this to my device recently. I turned off Account and Passcode changes in Screen Time->Content & Privacy Restrictions. 

[hongp]

Yes,  data is on and even with wifi messages only send as text and cannot click on Apple id settings 😞 

[HALIMACS]

@hongp 

If you're not in a Wi-Fi area, do you have mobile data enabled?

I think you'd need them for iMessage and FaceTime to function.