3 weeks ago
A few days ago, I changed my plan to the $35, 75gb Canada/USA/Mexico plan… is there any way to switch to the lower plan they just announced? (See pic).
Solved! Go to Solution.
3 weeks ago
If you do NOT see desired plan when you log in to your account then it is NOT available to you.
Some plans are created for new customers only and current one cannot get it.
3 weeks ago
HI @STsang
PM is now using targeted marketing and only provide limited number of plans to change. If you don't see it on your My Account's Change Subscription page, then sorry, that plan is not available for you
3 weeks ago - last edited 3 weeks ago
@STsang No sorry we can only chage to the targeted offer available to us in our account to switch to , only work around is to port number out and back in on. Newly created account with new sim and new email in the desired plan
3 weeks ago
if you don't see it on your Subscription change page, sorry, then no way to change to that plan