Suspend line and get a refund

[Jen999]

Hi,

I would like to contact support to suspend my account as I'm travelling for an extended period of time. Would anyone have an updated link for the agent as the one in some old posts doesn't work.

Thanks!

[sfy]

@Jen999  "Unfortunately I need more than 90 days of suspension."

Found old post that may help: https://productioncommunity.publicmobile.ca/t5/Get-Support/Extended-Absence/m-p/142735/highlight/tru...

[Jen999]

Unfortunately I need more than 90 days of suspension.

[computergeek541]

@Jen999 

Sorry, but there are no refunds.

[hairbag1]

@Jen999 

you can do it yourself in your account or send message to CSA using this link...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

added...remember you have only 89 days from when your latest renewal expires to re-up that account. At day 90, that account is deactivated if not funded before that.