08-31-2018 10:39 PM - edited 01-05-2022 05:34 AM
So I've been having trouble with my refer a friend credit and I have been messaging a Mod about for over 6 months. I was wondering if it would be possible to keep all the sent and received messages on one page, so I don't have to constantly click a new message to see what was said.
Sort of how emails work... if that makes any sense.
Thank you!
09-01-2018 01:52 AM
The moderators generally do not use the quote feature when replying. I do so religiously so that it is easier to track an issue to completion. I try not to run a long email chain by puting all my information in a single message when sending in my account request. Rarely do I receive a response seeking additional information.
09-01-2018 12:21 AM
The mods have a different system to view messages and supposedly they can see the whole thread of messages without much issue. And from what I recall an issue is kept open untill they mark it as solved.
I do agree though a proper ticketing system even if not within lithium would be ideal.
09-01-2018 12:11 AM
@Nebula wrote:So I've been having trouble with my refer a friend credit and I have been messaging a Mod about for over 6 months. I was wondering if it would be possible to keep all the sent and received messages on one page, so I don't have to constantly click a new message to see what was said.
Sort of how emails work... if that makes any sense.
Thank you!
I like this idea, a way to make it a little easier is everytime you send a message use the quote feature and delete the old messages, dispite the mods not using the quote feature it will help you be a little more organized