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Sudden higher bill

Maykelcz
Great Neighbour / Super Voisin

Why is it that all of a sudden my bill changed from 33 dollars plus tax to 40? I have not made any changes. Does it have to do with the new rewards program?

4 REPLIES 4

HAHA12345
Good Citizen / Bon Citoyen

Extraly it is very easy for Public Mobil to fix this, the maximum lost is about $7.00. Public just open all current plan for all current customers, which will make customer pick up similar plan at simiar price(or a little more) compare to the old Rewards program pay. 

Public Market Team works not very good on this point....

Maykelcz
Great Neighbour / Super Voisin

The Canadian government talking about lowering the phone bills and PM raising them. What a way of helping out families. It's a shame (40 new plan cost - 33 old one = 7 plus tax = 7.91 more a month, times 12 months = $94.92 more a year) Definitely moving out soon.

golfball
Deputy Mayor / Adjoint au Maire

The new rewards have less value and will cost you more. Depending on your needs/usage you may want to look at the currently available plans and see if a cheaper one would be acceptable, depending on how long ago you have last changed plans prices may have come down.

Jess31
Great Citizen / Super Citoyen

Yes, the new rewards program works differently.

You now get 5% back in points, 10 once every year, 1 point for every referral.

And you need to manually cash in for $15 off, it is not automatic any more.

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