Subscrition not activated

[Hc8]

Subscription not activated.  What happens to get it activated

[slusagm]

@Hc8 

@CSA_PM already messaged you, please check your community inbox here

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Hc8]

Please advise whats the solution.

[CSA_PM]

Hi @ Hc8 

Thank you for your patience. I will message you in private...

[Hc8]

The funds are already taken. I just need PM to to contact previous provider to send SMS message, but I always get an error message subscription not activated. 

[Chalupa_Batman]

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@Hc8 wrote:

5th step

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OK. Step 5 is review and pay. Is it not accepting your credit card? Is it a regular credit card, prepaid credit card or US credit card? I found sometimes the postal code doesn't match or there is a space between or no space between.

[Hc8]

5th step

[Chalupa_Batman]

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@Hc8 wrote:

Subscription not activated.  What happens to get it activated

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Are we to assume you are using the Public Mobile app to finish off the activation? If so, what step are you at or stuck? 

[Handy1]

@Hc8  You need to use the public mobile app to activate not website , if you have used the app and still not working get support to help you finish the activation 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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