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Subscription

Becca123
Great Neighbour / Super Voisin

How do I change my subscription for the 50 gig for 55 dollars 

4 REPLIES 4


@Becca123 wrote:

But it won’t let change to the limited time offer deals


HI @Becca123 

Then maybe submit ticket with CS agent and they can help to schedule the change

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

Becca123
Great Neighbour / Super Voisin

But it won’t let change to the limited time offer deals

Dee_MK87
Great Neighbour / Super Voisin

When you log onto your account you'll come to the "Overview" page. In the top right hand corner of this page, you will be able to click a link that says "Change Subscription". This will take you to all of the current available plans, and you'll be able to click on which plan you want to change to! I hope this helps!

JRod
Deputy Mayor / Adjoint au Maire

@Becca123 

If you login to your account, go to subscription and add-on’s, then click manage subscription. It will then show you all the plans available to you. From this list you can choose the plan you’re interested in and set it to change immediately or change at next renewal. I’d highly suggest changing at the next renewal otherwise you’ll be charged immediately and will lose out on the service you’ve already payed for and will not receive any refunds for days you haven’t used on your current plan. 

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