5 hours ago
I would like to switch from the $34/math plan to the $23/mth plan, but when I’m logged in and choose ‘change subscription’, this plan is not offered. How can I switch to that plan?
4 hours ago
Yeah, didn’t realize that
4 hours ago
hi @TheSterlinger I checked all my accounts, technically we are see all non new activations only plan now. The 2 plans we don't see are $23 and $19 but they are both new activation plans only
4 hours ago
@TheSterlinger Yes because the only plans cheaper then the $29 plan right now are the new activation only plans . That would be why
4 hours ago
@Handy1
I’m on a $29 plan and I can’t see any other plan that’s cheaper than $30
4 hours ago
@TheSterlinger what plan you on ? I’m guessing the $15 plan that maybe why
4 hours ago
Not sure how it works for this customer but for me I can only see plans more expensive than my own.
4 hours ago
@TheSterlinger they won’t allow existing to downgrade to new activations plans but you can definitely downgrade if the option there . I’m on 50GB $34 plan and can easily downgrade to the 15GB for $30 and save $4 every 30 days
4 hours ago - last edited 4 hours ago
@B-Rod
Public Mobile does not allow downgrades to new activation plans. If you have an offer to change to a cheaper plan then you can do so if you want.
5 hours ago - last edited 5 hours ago