2 weeks ago
Signed up for the black friday deal. At the end of setup got message saying subscription not activated and to contact support. Previous carrier has already ported number so have no service now and unable to make any calls. Unable to login to Public Mobile account and getting Forbidden A1 error.
2 weeks ago
@Sartaj I’m just customers like you trying to help , if there’s was something I could to to fix for you right away I would , you just have to eat for support get back to at this point unfortunately,
2 weeks ago
I'm not able to use my phone at all since yesterday as Roger's has already ported out the number so it's very urgent.
2 weeks ago
@Sartaj Usually they reply in 1-2 hours sometimes longer , unfortunately this is busy time a year for them so could be some delay in reply
2 weeks ago
Have already sent a private message. No reply as of now.
2 weeks ago
@Sartaj No worries support can help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage