11-23-2023 11:42 AM
11-23-2023 12:15 PM
@Banh_ta Can you post a screenshot of your transaction history so that we can better understand the amount of the increase? Thanks
11-23-2023 12:07 PM
@Banh_ta oops, did you start to threads by mistake?
https://productioncommunity.publicmobile.ca/t5/Get-Support/My-monthly-payment-increase/td-p/1090743
11-23-2023 11:45 AM
it shouldn't increase UNLESS you or someone with your phone opted for a higher value plan. How much did your plan incrrease ?