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Subscription Renewal

Thinesh
Good Citizen / Bon Citoyen

@ Mod 
@ Moderator 

I accidentally chose to upgrade to the new plan on renewal date instead of now. Is it possible to charge me now? Thanks!

 

edited by computergeek541: the users tagged above aren't moderators

6 REPLIES 6

Thinesh
Good Citizen / Bon Citoyen

This was a flash sale. So, If I cancel, I don't think I'll be able to get that plan..

Thinesh
Good Citizen / Bon Citoyen

This was a flash sale. So, If I cancel, I don't think I'll be able to get that plan.

Handy1
Mayor / Maire

@Thinesh  Log back into your account subscription add on page you will see your current plan and upcoming plan just hit cancel upcoming plan change like this in pic and go back and change plan now instead 

Cancel plan change

Handy1_0-1695314406223.jpeg

 

 

HI @Thinesh 

easy fix yourself.  Just login My Account again, go back to Change Subscription, pick the plan again and click Change Now

(in case you cannot , just go back to Change Subscription and you see it showing scheduled plan change, just cancel it and then you can pick and Change Now again)

Thinesh
Good Citizen / Bon Citoyen
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