Subscription Plan change

[AlanHQ]

Hi,

I subscribe to public mobile couple month ago for the plan 34$ for 30G data of 5G network. Now I saw the plan has become 34$ for 50G data of 5G network, which is still available now. My question is if I still have the chance to match to the data limit? if yes, how. Thanks.

[DennyCrane]

@AlanHQ we are customers, just like you. You can ask @CS_Agent via direct message. I wouldn't get your hopes up, but there's no harm in asking.

[AlanHQ]

Sad. My friend was able to match from 20G to 50G for 34$, and he subscribed the plan earlier than me. That's why I asked the question earlier. Is there 2 different standard performed? 

[DennyCrane]

@AlanHQ Unfortunately you cannot change to a plan that is only available to new activations. You'd have to port out temporarily, and then come back as a new customer again.

[AlanHQ]

Yes, I am from Quebec and new to Public Mobile around the black Friday. I noticed that the data limit for the same plan changed after the black Friday. Thanks.

[computergeek541]

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@AlanHQ wrote:

I subscribe to public mobile couple month ago for the plan 34$ for 30G data of 5G network. Now I saw the plan has become 34$ for 50G data of 5G network, which is still available now. My question is if I still have the chance to match to the data limit? if yes, how. Thanks.

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Sorry,but the $34/50GB plan is a regional offer only available to customers in Quebec, and also is only avaialble to customers who perform a new actvation.