Submit ticket

[Stan666]

How clever!

If you try to submit a ticket you will receive Error codeXXX. 

Just because there is no such a thing. No one will answer any way. 

[esjliv]

@Stan666 - yeah, as softech mentions there is an issue with the Chatbot since the new upgrades in May. Hopefully this will be fixed soon.

For your reference, you can use the “Get Help” section at the top of the screen above: https://www.publicmobile.ca/en/ns/get-help, and in the “Start your Search here” box type 'customer support' to get two methods to Contact a Customer Support Agent with Public Mobile.

[softech · Accepted solution]

@Stan666 PM is currently haven't issue with Chatbot ticketing.  

So, please submit your ticket via messaging them directly here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Stan666  Message support directly 

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

[DDM69]

@Stan666 thanks for sharing.  Do you have a question?