03-28-2023 12:38 PM
How would I stop direct debit? I am unable to sign in
Solved! Go to Solution.
09-21-2023 04:49 PM
i cancelled my Visa but can't seem to get back overpayments over last 4 months.
09-21-2023 04:47 PM
I have same problem- can't get a refund of my overpayments.
03-28-2023 01:14 PM
Hi there, and thanks for reaching and visiting our community,
In case you need further assistance, we kindly invite you to check your imbox on your community profile, in case one of our customer services agents has already replied to the private message that you sent.
Have a great day.
Public Mobile team.
03-28-2023 01:11 PM - edited 03-28-2023 01:13 PM
Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.
Remove tick mark
Try calling 611 from your mobile phone or dial 1-855-478-2542 from ay phone and follow prompts.
03-28-2023 01:02 PM
what is the full phone number after 1.855.4 (what is after 4)? can you give me full phone number?
03-28-2023 12:56 PM
From any phone dial 1.855.4PUBLIC. Enter your 10 digit phone number and follow the prompts.
03-28-2023 12:52 PM
Do I need call 611 from public mobile number or any number? I have lost my sin that’s why confirming with you
03-28-2023 12:51 PM
you can disable Autopay by dialing 611 and follow prompts.