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Special bonus data for 150 days

Alicelpw
Good Citizen / Bon Citoyen

I just received a text message that PM will give me a special bonus. The bonus data will be added to me account by March 30. Based on the FAQ, I understand that the bonus data will be gone if I downgraded my plan after it is added. My question is if the bonus data will be added if I downgraded my plan now (before it's added to my account)?  Thanks.

3 REPLIES 3

BKNS27
Mayor / Maire

@Alicelpw 

Based on several members that downgraded their plan. They confirmed that they lost the bonus data so don’t downgrade if you want the bonus data.

Sansan
Mayor / Maire

I would love to know the answer to that myself. If yes then I will be paying more until at least 2-3 months before I can change. 

Handy1
Mayor / Maire

@Alicelpw  I think it will but you can contact support to confirm 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1710361180357.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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