03-13-2024 04:18 PM - last edited on 03-13-2024 04:27 PM by computergeek541
I just received a text message that PM will give me a special bonus. The bonus data will be added to me account by March 30. Based on the FAQ, I understand that the bonus data will be gone if I downgraded my plan after it is added. My question is if the bonus data will be added if I downgraded my plan now (before it's added to my account)? Thanks.
03-13-2024 04:38 PM
Based on several members that downgraded their plan. They confirmed that they lost the bonus data so don’t downgrade if you want the bonus data.
03-13-2024 04:24 PM
I would love to know the answer to that myself. If yes then I will be paying more until at least 2-3 months before I can change.
03-13-2024 04:19 PM
@Alicelpw I think it will but you can contact support to confirm
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437