03-13-2024 03:57 PM
I purchased a Public Mobile subscription last week, and received my new SIM card in the mail today. I went to activate my new account and plan in the Public Mobile mobile app, and everything looked good, I submitted the required info in the form, and hit submit. After a couple of minutes I was shown the message in the attached screenshot "subscription not activated" and instruction to seek the help of a customer support agent. PLEASE HELP! 🙂
03-13-2024 04:07 PM
Thanks Handy1, I shall try your suggestions!
03-13-2024 04:02 PM
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437