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Something went wrong during account activation

Cj408
Great Neighbour / Super Voisin

Something went wrong during activating my account while transferring my existing number from Rogers. Please help!

6 REPLIES 6

CSA_PM
Customer Support Agent

Hello @ Nhan,

Please check your inbox, the agent has replied to you.

Nhan
Good Citizen / Bon Citoyen

no helps at all. It takes 2 wks with no help form cs and tech support 

Nhan
Good Citizen / Bon Citoyen

Does it work?  I am a current PM customer and activated eSIM but NO service. After 2 week with no help from CS and tech support I need to find other provider

Cj408
Great Neighbour / Super Voisin

Account activation did not work. I tried to open a ticket but could not!

BKNS27
Mayor / Maire

@Cj408 

It seems this is an issue from a few new members. Contact a CS_Agent to help you complete your porting from Rogers.

Click on the Chat icon and type in Submit a Ticket then Contact. If that didn’t work then dm agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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