11-22-2022 03:13 PM - last edited on 11-22-2022 07:20 PM by computergeek541
Ordered a new SIM card but i can't get it to activate keeps telling me to enter a valid number
11-22-2022 03:16 PM
HI@hotmama4life69
it is a new card and never been activated?
try to activate again using Private/Incognito mode
If it still does not work, you can try to go back to where you bought it (if it is a store), or open ticket with CS agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2022 03:15 PM
The sim number is mentioned on the sim and the card / jacket as well. Maybe you are reading a digit incorrectly?
