Minutes stuck at 53 in usage panel

[chuckbeyer]

Hello all . My minutes in usage panel was stuck at 53 minutes last month and upon renewal today it's still stick at 53 minutes. Data was renewed correctly. Any clues?

[chuckbeyer]

Thanks. That did it. 

[Yummy]

Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in. Click on little spinner refresh icons lower down.

[Outdoorsman · Accepted solution]

@chuckbeyer 

hi  you are probably looking at a cached /old version of your account try a different browser in private or incognito mode and sign back in