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Sms

Rayandiab
Great Neighbour / Super Voisin

Can't send recove sms

6 REPLIES 6

HI @Rayandiab 

it could be just a problem with the message app.  First uninstall Google Message, then reboot phone and restall and set it as the default message app and try text 

different samsung phone (with different OS version) could have it slightly different, but you can try

  1. Open Settings
  2. Select General management
  3. Select Reset
  4. Select Reset network settings
  5. Select Reset settings

Rayandiab
Great Neighbour / Super Voisin

I did reboot , it didn't work.  Data and calls are working OK 

Rayandiab
Great Neighbour / Super Voisin

How do you reset network setting! I have samsung phone

slusagm
Mayor / Maire

new account? did you remove the sim card from the old provider (or disable the esim)?  then reset network settings and should work

if iPhone, there is a chance you need to register number with iMessage again if you just ported in your number

eddieO
Mayor / Maire

@Rayandiab first thing I would try is rebooting your phone, lots if times this will do the trick. Does data and voice calls work? Do you have another phone that you can try your SIM card in?

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