08-04-2023 01:34 PM - edited 08-04-2023 01:34 PM
Hello Fine Folks at Public Mobile.
As you can see by this screen shot, there are a number of threads related to these particular subjects that current and newbies can click on to get support. The one however that's not there, Porting. Can we please have a "Porting" label made. Thank you.
Ken
08-08-2023 07:53 AM
@Community_QA_ wrote:they can add more tags, but more tags more confusion
If anything, in my opnion, the amount of labels need to be reduced or even eliminated. Too often, I see threads with every single label selected or a category label almost seems randomly selected. The labels are largley misunderstood.
Examples: "Community" is not a default label for anything in the Commmunity. it's a category for questions about the website. The Retail category was introduced when Public Mobile started doing in-store activations and was meant to be about that. Since that no longer happens, that category label is now out-of-date.
08-07-2023 10:33 PM
08-04-2023 02:09 PM
I think Porting can be part of "Joining Public"
And I think you need to submit a ticket to get your voice heard.