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Sims card

Jord09
Great Neighbour / Super Voisin

My sims card won’t work in my new phone but still works in my old phone

6 REPLIES 6

BKNS27
Mayor / Maire

@Jord09 

Depending on the phone. It might not be compatible with PM frequencies. We can check for you as others have asked: What is the Make and Model of your phone?

hi @Jord09 is that an iPhone?

Jord09
Great Neighbour / Super Voisin

Activation required is what it is saying 

Jord09
Great Neighbour / Super Voisin

Activation required is what the phone says

hTideGnow
Mayor / Maire

hi @Jord09 as long as the sim fits, it is probably not a sim card problem but phone

what model is the phone? maybe it is not compatible here

does this phone work earlier? check if the phone is blacklisted or not

https://www.devicecheck.ca/check-status-device-canada/

Handy1
Mayor / Maire

@Jord09  Was the new phone brand new or new to you ? If you got it second hand it could be locked to another carrier also check 

Check

Check the Status of Your Device in Canada | https:/

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