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Change Sim card?

KathySmalls
Great Neighbour / Super Voisin

New account activation. I have completed it all but I was never told to change the Sim card. Should I do it now? 

3 REPLIES 3

BKNS27
Mayor / Maire

@KathySmalls 

Your old SIM will continue to work for about 90 minutes to 2 hours until porting is completed. Once your old SIM stopped work and is showing SOS then power off your phone and switch to the PM SIM and power the phone back on.

Handy1
Mayor / Maire

@KathySmalls  Yes try the PM SIM card in the phone and reboot the device and test both incoming and outgoing calling calls and text and data 

Adding @KathySmalls  I made a thread on this before as it says it will tell you know when to change SIM cards but dosent until you do and go back inthe account for the first time to confirm full access check it out here 

When to

Put SIM card in

Some activation steps are backwards - Community

hTideGnow
Mayor / Maire

hi @KathySmalls 

yes , change now and check if outbound and inbound calls work

I'd outbound ok but not inbound, port is not done yet.  Make sure you got a text from previous Carrier and you replied yes

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