Sim not working

[NikhilaJenson]

sim not working

[darlicious]

@NikhilaJenson 

What is the error message you are getting? Is it as you are trying to activate? Or have you activated and you inserted the sim in your phone and nothing is happening? Was it working before and it stopped working? Have you tested the sim card in another phone? Or tested a different sim card in your phone? Was it a brand new SIM card that you purchased or did it come from a different source?

[BKNS27]

@NikhilaJenson 

What phone are you using with the PM SIM?

Did you port your old number from another carrier?

Try rebooting your phone by powering off then wait a few minutes then power the phone back on.

[pkaraa]

 1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on

[hTideGnow]

@NikhilaJenson   Duplicated posts.  

[hTideGnow]

@NikhilaJenson  Can you provide more information ?  

Has this SIM ever work and just stopped working?

Are you newly activated? or you have been here long time?

Did you try the SIM on another phone?  What error you see on the screen?

[Anonymous]

@NikhilaJenson 

can you provide more information what the issue are you Activate New SIM card or porting your old number...

[Anonymous]

@NikhilaJenson 

can you provide more information what the issue are you Activate New SIM card or porting your old number...

[Anonymous]

@NikhilaJenson 

can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

for android visit Here link ,

and do Rebooting your phone 

This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,  

and do again Rebooting your phone,

[Anonymous]

@NikhilaJenson 

can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

for android visit Here link ,

and do Rebooting your phone 

This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,  

and do again Rebooting your phone,

[NikhilaJenson]

Sim not working