Sim card still hasn't arrived after 13 days and
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11-22-2016 06:16 AM - edited 01-05-2022 12:48 AM
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11-23-2016 01:06 PM
i recieved an email today that the item has finally registered with canada post. so i guess it will be here in a week or two. hopefully they honour.. still no word from mods yet theyre active 😞
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11-23-2016 12:46 PM
Assuming PM will honour the fact you ordered a SIM during the fall promo, I think waiting for a response is a good thing at this point, as it will give the backlog a chance to clear. Then you'll get a much faster response should you encounter any issues while porting. In the meantime, you have your existing plan and provider, which is better than some of the people with porting issues.
BTW, keep the original SIM order number--it will likely be needed to prove you ordered during the promo.
Speaking of that SIM order, take a close look at the confirmation email. A few weeks after ordering my PM SIM, I finally noticed a typo in the shipping address. No wonder mine hadn't arrived! I immediately ordered another SIM...carefully entering the address. Oddly enough that SIM arrived promptly. (smh)
Might be worth ordering another SIM. Could be handy to already have it when the Mods get back to you.
In any case, I hope you're not waiting much longer!
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11-23-2016 11:57 AM
it sucks and the mods dont answer
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11-22-2016 04:08 PM
@Xiaomi I'm in the same boat, waiting for a sim ordered a long time ago. Considering people are still waiting on responses for no service after ports...I think we're waaaaay down the list in priority.
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11-22-2016 03:50 PM
The Public can't help. You're just going to have to wait until you get a reply from the mods.
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11-22-2016 02:48 PM
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11-22-2016 06:56 AM
Thanks so much.. hopefully I can get this fixed soon
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11-22-2016 06:49 AM
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11-22-2016 06:45 AM
Sorry to sound clueless, how do I find mods? I am new
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11-22-2016 06:42 AM
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11-22-2016 06:39 AM