Sim card not received

[andyw8]

I ordered an additional SIM card on December 26 and still haven't received it.

[Yummy]

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@yackinlyn wrote:

oh yeah  it is only $4 now, sadly when I needed it, it was none at all, question, should we buy a spare sim? does sim broke easily, this is a good deal, canot resisit, lol

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Delivery from PM might take up to 3 weeks (or longer as per some customers).

$4 is amazing price not seen for a long while. SIM do not expire so you can have it as spare or keep as a gift to somebody you like/love. Honestly, if you have potential referrals around you, get two of them.

[yackinlyn]

oh yeah  it is only $4 now, sadly when I needed it, it was none at all, question, should we buy a spare sim? does sim broke easily, this is a good deal, canot resisit, lol

[HALIMACS]

@andyw8 

If you need one more urgently, you can pick one up at any Telus, Koodo or Mobile Klinic location.

If you happen to be in the GTA, check out canadiancellsupplies.com,  they have great pricing on SIM cards!

[Handy1]

@andyw8 @Sim cards can take 3days to 3 weeks to arrive , if you need one sooner you can always get one from a Telus /Koodo store … but if you want to reach out to support for a update on when it was shipped and when you can expect it 

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[softech · Accepted solution]

@andyw8   sim card order could take as many as 3 weeks for PM to deliver.  So, you should be getting it today or next week

But to confirm if PM already shipped out the order, open ticket by direct message to PM support include your order number:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there