09-04-2024 10:35 AM - last edited on 09-04-2024 04:26 PM by computergeek541
Why can’t receive my SIM card
I bought a SIM card 5days ago but not received it
09-04-2024 12:50 PM
@Tingling
Members have indicated that it took up to 3 weeks to arrive.
Faster and quicker just to purchase one at your local Telus/Koodo/Mobile Klinik store than ordering from PM.
09-04-2024 10:54 AM
It usually takes 5-10 business days to receive SIM as it is sent by regular mail.
Please wait a week or so and then open a ticket and ask for replacement.
09-04-2024 10:39 AM
@Tingling Delivery can be slow and there was a holiday on Monday. PM typically says to contact them if not received within 10 business days. If that happens open a ticket at the chat icon bottom right of this page.
