08-29-2023 11:20 AM
I'm trying to activate a SIM card that I've just purchased from PM along with the $15 monthly plan. I've downloaded the app. When I try to sign in the "eversafe.id.telus.com" page does not download on my phone for me to complete my registration
Any suggestions?
Solved! Go to Solution.
08-29-2023 09:39 PM
Youre a genius, I just did it and it works. Thanks very much
08-29-2023 09:12 PM
old phone I think its an Apple 5
08-29-2023 11:32 AM - edited 08-29-2023 11:35 AM
@patentguy
The PM app is slow so just wait until the 3 wave dots complete the download.
Did you update the software on your phone? Sometimes the old software will not download app.
Just curious what make and model of your phone?
08-29-2023 11:30 AM
@patentguy Can you use a friends phone to download the app and activate . Then delete app and from there you can use the website to manage the account
