Monday
Bought a physical sim at the store this evening. Tried to sign up for subscription but it says sim card already in use. Store won't assist. Anyone know why this won't work?
hi @RL9
this is something you need to work with the store directly
but since the store refuse to help, try to see if PM agent can help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
@RL9
You are the second member with the same issue. Best to contact a CS_Agent for help but indicated where you purchased it from.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
