Signing into PM down

[mixim10]

Hi

Looks like signing into PM to access your account is down.
I've tried a few accounts this morning and I can't access any of our family accounts.

Anyone else having these issues?

M

[mixim10]

There's the reason that you are the Mayor 😉

[softech]

confirmed by PM the site is current having issue

https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Website-Outage/m-p/898243

[mixim10]

Yes, that is what I am getting.  But I kept trying and eventually got in.

I switched browsers and it seemed to help (My browser was free of  history)

[softech]

I have some luck, I went back, login again and work.. but it was slower than usual

[Meow]

Currently 09:29, log on does not work.

[mixim10]

I've noticed it times out.  The servers are either busy or down for maintenance. 

[Kristowhy]

I had same problems but was able to get in a few minutes ago.  The telusidentity login portion was extremely slow to start but codes sent were instant.  Once into the account the sections took much longer to update/load.

[mikasik]

Down for me too

[mixim10]

Everyone must be signing up for this deal 😁

I know I have been heavily trying to get more people to sign up.

Thanks again for checking and confirming that I am not the only one having issues signing in.

M

[softech]

site is kinda up now, but it takes really long of me to login. Even after logged in, it take a lot longer for it to "spin" and show the usage and other info.

[mixim10]

Thanks, I will try a little later

[computergeek541 · Accepted solution]

I got that error a few times but was able to get in just now. I would try later.