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champa1
Good Citizen / Bon Citoyen

Hello, why when I  add 1 800 number to my contact list the system adds an additional 1 infront of the phone number which makes like 11800....then rest of the 7 numbers of that particular number.  This happens with any out of city phone number and any toll free number. I cannot place the call because of this reason.  Thanks for your answer

3 REPLIES 3

Meow
Mayor / Maire

Additional '1' if your phone's feature. Nothing to do with PM.

If you have issue calling toll-free number(s), not every toll-free number is available form PM.

hairbag1
Mayor / Maire

@champa1 

don't manually add the 1...just 800 - xxxx.

Handy1
Mayor / Maire

@champa1  Unfortunately not all 1 800 numbers can be dialed with PM 

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