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loss of service

Haha
Great Neighbour / Super Voisin

Was there a loss of service from Public Mobile on Friday, April 18th, 2025. I did not receive any phone calls that day and I am wondering why.

2 REPLIES 2

hairbag1
Mayor / Maire

@Haha 

as you're aware, Canada is a vast country. Could have been a local network upset or outage where you were. Hopefully now you have regular service as expected again.

slusagm
Mayor / Maire

i am ok myself

does data work? just voice problem?  did you try reboot the phone? tried reset network settings?

did you try your sim on another phone?

check if any network issue in your area
https://www.telus.com/en/bc/outages

and login My Account , check your account status

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