06-13-2023 10:38 AM
been waiting for an hour service still down going back to fido lucky I only purchased a month of this service
06-13-2023 12:52 PM
@softech , you & @Handy1 tried to help yesterday with this on Op’s other post!
”E Sim not working”
06-13-2023 12:03 PM
@Brokeguy are you activating on an iPhone?
how long has it been? You are not at the step with the QR code yet?
Message support to ask them to send you the QR code:
06-13-2023 11:51 AM
i just need a new esim why does it take so long to get it
06-13-2023 11:09 AM
was working fine yesterday then stopped
serivce just quit need a new esim still dont have it
06-13-2023 11:08 AM
did all that my service was disconnected taking 3 hours to get a new esim sent to me
joke
06-13-2023 10:58 AM
@Brokeguy
we'll be here when you come back.
06-13-2023 10:50 AM - edited 06-13-2023 10:50 AM
@Brokeguy they have been replying quick lately. Check the inbox and see if they replied
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespageif not, message them agian
06-13-2023 10:50 AM
Just ordered fido at least they have humans this is a joke
06-13-2023 10:49 AM
did still be waiting for over an hour.
06-13-2023 10:42 AM
have you tried restarting the phone yet ?
06-13-2023 10:41 AM
@Brokeguy Did you reboot the phone
What is exactly issue you have?
Do you wait for an agent to respond? No service?
@Brokeguy you just joined and the sim card didn't connect? if that is the case, just message support and they can fix it, it is just sim provisioning issue. You can message them here:
